WFM Team Lead (Davao / MOA Pasay) | Onsite
Tasq Staffing Solutions, Inc.
- Employment
- Full-time
- Seniority
- Lead
About the role
Location: Davao / MOA Pasay Work Setup: Onsite Shift Schedule: Night Shift Responsibilities: Inspire and guide the Workforce Management Team to deliver exceptional scheduling, accurate forecasting, and maximize agent productivity. Partner closely with operations and HR to anticipate staffing demands and effectively tackle workforce challenges. Leverage workforce data analysis, produce insightful reports, and deploy innovative WFM tools to drive smart decision-making and enhance operational effic…
Read the full description on the original posting.
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