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- Employment
- Full-time
About the role
Key Responsibilities
- Conduct site surveys and analyze property layouts requirements to develop wireless network solutions
- Design and implement wireless network infrastructure, including access points and antennas
- Configure and manage wifi access points, controllers, and related network equipment.
- Collaborate with internal teams to resolve wireless network issues or advise on optimization
- Maintain documentation of network configurations, changes, and incidents.
- Provide training and technical guidance to clients and other team members.
- Create documentation outlining network topology, standards, and procedures
- Stay up-to-date with industry trends and technological advancements
- Conduct regular performance monitoring and reporting of Wi-Fi networks
- Work closely with other departments, including IT, Network Engineering/Operations, Finance, and Customer Support, to ensure seamless delivery of video services.
- Collaborate with vendors and partners to evaluate and integrate new technologies and services.
- Engage with customers to gather feedback and ensure satisfaction with Wi-Fi services.
- Experience with Ruckus or Calix equipment or Equivalent
- Experience with Ruckus One, Smartzone, Calix Cloud or Equivalent
- Hands-on experience with Ekahau Pro, Ekahau Sidekick, Ekahau Analyzer or Hamina Onsite/Hamina Network Planner
- Strong understanding of RF principles, signal propagation, and interference sources
- At least 3-5 years of experience in wireless network engineering, design, and implementation
- Proven experience in troubleshooting and resolving complex network issues
- Strong knowledge of wireless networking protocols (e.g. 802.11, Bluetooth, Zigbee)
- Experience in configuring and managing wifi access points, controllers, and related equipment
- Solid understanding of network security principles and best practices
- Proficient in conducting site surveys and performing network troubleshooting
- Ability to work independently and as part of a team in a fast-paced environment
- Excellent communication and problem-solving skills
Skills, Knowledge & Expertise
- Bachelor’s degree in technology or equivalent lead-level design, configuration and installation experience in an applicably sized network.
- Experience in wireless engineering, with a focus on controller based systems.
- Proven experience in managing wireless systems and physical installation.
- Strong leadership and team management skills.
- Excellent project management abilities.
- In-depth knowledge of wireless protocols as applied to client implementations.
- Strong analytical and problem-solving skills.
- Strong laboratory methodology, metrics and integration techniques; Experience with flow charts and programming logic; documenting lab results and generating various reports
- Excellent communication and interpersonal skills.
Job Benefits
- Medical, Dental and Vision
- PTO & Holidays
- 401K + Match
- Life Insurance
- FSA & HSA
- Short Term/Long Term Disability
- Legal Plan Support & EAP
Perks & benefits
- 401k
- Paid Time Off
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