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Workplace Experience Coordinator (Part-Time)

OpenTable
London2d ago

About the role

<p><strong><strong>Workplace Experience Coordinator/ Office Coordinator (Part-Time)&nbsp;</strong></strong></p> <p><strong><strong>Location: London: Onsite 3 days per week (Tuesday, Wednesday &amp; Thursday)</strong></strong></p> <p>With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.&nbsp;</p> <p>Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.</p> <p>&nbsp;</p> <p><strong><strong>About the Job</strong></strong></p> <p>The Part-Time Office Coordinator is essential for creating an inclusive, hospitable, and collaborative workplace environment for all OpenTable employees, visitors, and vendors. This role is a cultural champion, managing daily office operations, including reception and visitor access, and providing comprehensive support to the Office Manager for various initiatives and events. The Coordinator also plays a key role in maintaining the physical office footprint, ensuring functional upkeep and adherence to safety and security protocols by partnering with the Real Estate and other internal teams. This is a critical on-site position requiring discretion, a proactive approach, and a passion for delivering a world-class employee experience.</p> <p><strong><strong>Responsibilities</strong></strong></p> <ul> <li>Cultivate an exceptional workplace experience by championing company culture, managing all reception and visitor activities, and creating a hospitable, inclusive environment for employees, visitors, and vendors.</li> <li>Ensure seamless daily office operations by managing catering, maintaining adequate office supplies, processing and redistributing mail/packages and fulfilling requests via the internal ticketing system.</li> <li>Coordinate and execute office-initiated events and programs, including setup, breakdown, and facilitating localized engagement initiatives such as Diversity &amp; Inclusion events and All Hands meetings.</li> <li>Facilitate the smooth onboarding and offboarding of employees by collaborating with People &amp; Culture, IT, Talent Acquisition, and Property Security to ensure appropriate access and equipment.</li> <li>Provide reliable administrative and operational support to local office leadership, handle confidential matters with discretion, and offer regional backup coverage when required.</li> <li>Support virtual EMEA community and provide limited support to Kaunus office team</li> </ul> <p>&nbsp;</p> <p><strong><strong>Minimum Qualifications</strong></strong></p> <ul> <li>2+ years of experience in office management, coordination, or a similar administrative role.</li> <li>Proven ability to manage multiple detailed tasks independently and prioritise work effectively in a fast-paced environment.</li> <li>Strong organizational skills and meticulous attention to detail.</li> <li>Strong communication skills with timely responsiveness</li> <li>Proficiency with standard workplace technology, including Google Workspace, Microsoft Office Suite, and Slack.</li> <li>Assisting with the physical setup of office events and the distribution of supplies, utilizing safe manual handling practices and available workplace supports.</li> </ul> <p>&nbsp;</p> <p><strong><strong>Preferred Qualifications</strong></strong></p> <ul> <li>A proactive, flexible, and positive approach to anticipating and addressing the needs of employees and visitors.</li> <li>Experience or familiarity with Zendesk and Canva.</li> <li>Demonstrated commitment to fostering an inclusive environment and acting as a culture champion.</li> <li>Exceptional interpersonal skills and a friendly, professional demeanor.</li> <li>Experience collaborating with cross-functional partners like People &amp; Culture and Talent Acquisition.</li> <li>Certified First Aider and Fire Warden or a strong willingness to undergo training and certification upon hire&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong><strong>Work Environment &amp; Flexibility</strong></strong></p> <p>At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.</p> <p><strong><strong>Inclusion</strong></strong></p> <p>We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.</p> <p>If you need any reasonable adjustments during the application, interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.</p> <p>#LI-Onsite&nbsp;</p> <p class="p1">#LI-LT1<span class="Apple-converted-space">&nbsp;</span></p> <p>&nbsp;</p>

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