Zonal Sales Supervisor in Dodoma, Mbeya & Mwanza

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred.
• Minimum of 3–5 years of experience in retail sales supervision and retail operations, preferably in the mobile phone or electronics industry.
• Strong leadership, problem-solving, and team management skills.
• Good communication and interpersonal abilities.

Key Competencies:

• Target-driven mindset with strong analytical skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail in stock and display management.
• Proactive and hands-on approach to store supervision.

Benefits

• Competitive salary with performance-based incentives (commission).
• Opportunity to be part of a growing retail company and telecom industry.
• Professional development and growth opportunities.

Key Responsibilities:

1. Sales Performance & Target Achievement

• Drive sales across all retail stores within the zone to achieve or exceed targets.
• Monitor store-wise sales performance and identify areas for improvement.
• Support store teams in upselling, cross-selling, and improving customer engagement.

2. Retail Store Supervision & Operations

• Conduct regular store visits to ensure smooth operations and adherence to company policies.
• Ensure adequate staffing levels, proper staff scheduling, and team efficiency.
• Maintain stock accuracy across stores and prevent pilferage through regular audits.
• Work closely with store managers to improve customer service standards.

3. Stock Management & Pilferage Control

• Ensure stores maintain optimal stock levels of mobile phones and accessories.
• Monitor stock movement, conduct inventory checks, and prevent loss due to theft or mismanagement.
• Implement strict control measures to minimize stock discrepancies.

4. Product Display & Equipment Maintenance

• Ensure mobile phone display tables are well-maintained, functional, and visually appealing.
• Conduct routine checks to ensure all display devices and demo units are working properly.
• Verify that all displayed products have accurate price tags and promotional materials.

5. Sales Promotions & Marketing Support

• Plan and implement sales promotions and marketing initiatives across stores.
• Ensure promotional campaigns are executed effectively to boost footfall and sales.
• Provide feedback on customer preferences, competitor strategies, and market trends.

6. Staff Management & Discipline

• Ensure store staff adhere to company policies, dress codes, and customer service standards.
• Address disciplinary issues promptly and enforce compliance with workplace regulations.
• Provide coaching, training, and motivation to sales teams to enhance performance.